Program Activation and Installation Guide
Welcome to the activation page. Please follow the steps below to complete your account setup and install the required remote desktop application. Our goal is to make this process as seamless and secure as possible.
Step 1: Account Activation
Processing Time
Activation of your program may take up to 24 hours as our secure server verifies and authenticates your details.
Confirmation Email
Once your account is activated, you will receive an email with:
- Confirmation of Activation: Details of your successfully activated account.
- Installation Guide: A concise, one-page manual explaining how to complete the installation.
Support Contact
If you have any questions during this process, please reach out to our support team at jceag91@gmail.com.
Step 2: Installation Files and Preferred Document Transfer
Receiving Installation Files
For added convenience, we provide two options for securely sending the installation files and login details:
- WhatsApp (optional)
- Email (recommended)
Both options include the required program installation shortcuts and your unique login credentials. Please follow the relevant instructions below.
Option 1: Preferred Transfer via Email (Recommended)
Why Use Email?
- Accessibility: Easily receive files directly to your inbox without additional apps.
- Reliability: Email offers a stable and familiar platform for secure document transfer.
Receiving the Files
Once your account is activated, we will send an email to your registered address. The email will include:
- Program Installation Files as attachments
- Your Unique Username and Secure Login Code
Important Step: Follow these steps after receiving the email:
- Download both installation files attached to the email.
- Save each file to your desktop. These files will serve as shortcuts for accessing the program.
Option 2: Alternative Transfer via WhatsApp (Optional)
Why Use WhatsApp?
- Convenience: Receive the download link and setup documents directly on your desktop.
- Security: WhatsApp offers end-to-end encryption, ensuring your login details remain protected.
- Speed: This method reduces delays and allows for instant access to required documents.
Setup WhatsApp on Your Computer
- Download the WhatsApp desktop app here.
- Link your WhatsApp account to your desktop by scanning the QR code using your phone’s WhatsApp app.
Once Activated
We will send a secure link to your registered WhatsApp number. The link will include:
- Program Installation Files
- Unique Username
- Secure Login Code
Important Step: Once you receive the files, follow these steps:
- Save each file to your desktop.
- These files will serve as shortcuts for accessing the program.
Step 3: Installing the Remote Desktop Application (Optional if Using WhatsApp)
Download the Application
If you received the files via email, please proceed to download the remote desktop application using the link provided in the email. If you are using WhatsApp, this step may already be completed when receiving the files.
Install the Application
Follow the steps outlined in the installation guide to complete the process.
- Ensure the software is installed on the device you plan to use (desktop or Windows tablet).
Step 4: Accessing the Program
Save the Files
- Once the files are received via WhatsApp or Email, click “Save As” for each file.
- Save both files to your desktop for easy access.
Launch the Program
- Double-click on the saved program shortcut on your desktop.
- Enter the username and login code provided via email or WhatsApp.
- This step is only required for the initial setup.
- Afterward, simply double-click the shortcut to access the program without re-entering credentials.
Accessing the Service Advisor
- Open the Service Advisor program. ALWAYS REMEMBER TO USE THE OFFLINE OPTION , ONLINE WILL NOT WORK AND YOU WILL LOSE YOUR CONNECTION
- At the login page, enter the username “MASTER” in all capital letters.
- Click Submit to proceed.
Troubleshooting and Support
Common Issues
- Verify your internet connection is stable.
- Ensure your firewall or antivirus is not blocking the remote desktop software.
Contact Us
If you experience any issues:
- Email: jceag91@gmail.com
- WhatsApp: Contact us for prompt assistance.
Important Notices
- Final Sales Policy: All digital product sales are final and non-refundable.
- Activation Time: Activation may take up to 24 hours.
- Secure Communication: We prioritize WhatsApp and Email as secure and efficient methods for document transfer.
Thank you for choosing our program. We are here to ensure a smooth setup experience!